• Note: Microsoft is constantly evolving. You can see the Archived Resources here. Title of each resource will be labelled with its version.

Information that may prove useful within the IT Support Industry:

Powershell and other scripts/commands

• GiveUserAccessAllCalendars.ps1
• RemoveUserAccessAllCalendars.ps1
• Export All User’s Mailbox Quota Information.ps1
• GiveUserAccessAllUserMailboxes-viaOWAonly.ps1
• RemoveUserAccessToAllUserMailboxes.ps1

Microsoft Intune:

• Autopilot / Get-WindowsAutoPilotInfo Script /
• Autopilot / Provisioning a device to be put through Autopilot
• Creating a Dynamic Security Group for Autopilot Devices
• Creating an Autopilot Profile
• Get-AutopilotDiagnostics
• Deploying Software / Microsoft 365 Applications /
• Deploying Software via MSI
• Deploying Software via Win32
• Deploying Software via Microsoft Store New (Integrated Winget)
• Understanding and deploying Software via Winget (PowerShell)
• Force Intune to push out Windows Updates /
• Enrollment Status Page / Shows status during initial device setup for first sign-in
• Disable Windows Fast Startup on all Intune-enrolled Devices
• Deploying Local Admin Account
• Deploying ITSPlatform RMM Agent
• Understanding Configuration Profile Error: 2016281112
• Renewing Apple VPP Token (Token displaying as Invalid or Expired)
• Desktop Icon Deployment for Portable Applications
• Deploying .OTF Font Types
• The Importance of the ‘Primary user’ within the Company Portal
• Adding IP Address to Trusted Locations
• ‘Unable to connect to the URL for your organisation’s MDM terms of use

Microsoft Exchange Admin Centre:

• Shared Mailboxes
• Migrating PSTs to Exchange using AzCopy / Office 365 / Compliance Portal
• PowerShell V3 / Install Exchange Online Module & Microsoft Teams / 03.04.2023

• Microsoft Authenticator / User Guide & Information
• PowerShell V3 / Install Exchange Online Module & Microsoft Teams / 03.04.2023
• Adding External User to Teams’ Groups

Microsoft Entra: (Azure)

• Inviting External Users to Entra as a Guest User
• Checking capacity of a Storage Account in Entra
• Unable to change default security sign-in from SMS to MFA or Third Party Token
• Virtual Machine Types
• Install Azure PowerShell Module

Microsoft Teams Admin Centre:

• ‘This Policy can’t be changed because it has special characters in it’s name’
• Microsoft Teams / Powershell VOIP Commands /
• Installing Microsoft Teams Module in Powershell

SharePoint:

• Example use of Meta Data Tagging within Sharepoint
• How to create a Document Library
• How to create a new folder within a Sharepoint Library
• How to sync Sharepoint Libraries to One-Drive
• How to upload a file to Sharepoint
• Setting Unique Permissions on a Document Library in Sharepoint

Microsoft Defender / Compliance Portal:

• How to perform an Audit Search on Users
• How to block a Domain or Email Address

PowerBI Admin Centre:

• How to give a user access to PowerBI workspace?

Microsoft O365 Applications:

• What to do when a User’s OST file is full
• User unable to ‘Send on Behalf’ within Outlook
• Unable to use ‘Mail Merge’ within Outlook OWA
• Outlook / Troubleshooting
• Outlook / Unable to find emails
• Signature not added in Outlook by default when using ‘Send to’ commands / 31.03.2023
• Outlook ‘Recall’ feature greyed out.
• Outlook Hyperlinks set to Microsoft Edge by default.
• ‘The out of office rules cannot be displayed’ – Outlook
• How to create a Outlook Profile
• How to enable or disable cache mode within Outlook
• How to disable cache mode for Shared folders in Outlook
• ‘Cannot display the folder. The drive that contains your data file is out of disk space’.
• Create or open the appointment or meeting that you want to make private
• Gandi to Outlook Setup
• Outlook / Non-delivery Reports / 550 5.1.8 Access Denied, bad outbound sender AS(42004)
• Outlook / User Calendar Permissions / PowerShell
• How to effectively troubleshoot issues with One-Drive
• How to uninstall and clear cache of Microsoft Teams (Classic)
• ‘Your computer’s Trusted Platform Module has malfunctioned’ – Office 365 – Error Code 80090016

Microsoft Windows

• Microsoft Compatibility and Telemetry Process High CPU
• How to rebuild a Windows Profile
• How to fully delete a User Windows Profile
• Clean Install of Windows 10 Guide
• Bluetooth Troubleshooting
• Troubleshooting the bluescreen of death
• Previously Locally Domain joined machine won’t Azure join?
• Device disconnected itself from Azure Active Directory?
• Unable to Azure AD join device due it already being enrolled?
• Unable to connect to VPN? / ‘a connection to the remote computer could not be established’ /
• Bluescreen of death / Clock Watchdog Timeout /

MAC (Apple)

• Unable to connect to the internet (ESET Filter)

Known Bugs

• Microsoft Apps / Keep Text Only (T) – Paste Options / 27th March 2023 /
• Signature not added in Outlook by default when using ‘Send to’ commands / 31.03.2023
• Adobe Acrobat / Share Tools Options Missing / 29.03.2023
• Logitech Options+ / Issues on Installation & Application Profile Setup / 06.04.2023
• Edge desktop shortcut duplicating within a user’s Desktop folder in Sharepoint-One-Drive Online / 04/11/2023